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Welcome to Loyalsnap Support!

Connect to Zoom

Learn how to connect to your Zoom account through Loyalsnap

Loyalsnap offers and quick and easy way to automate your online classes! For studios that utilize Mindbody, you can utilize our Zoom feature to integrate your account. Loyalsnap will send emails or texts containing upcoming class links as well as missed class follow ups!

Connect to Zoom

  1. Log into your Portal
  1. Navigate to the Virtual tab
    1. If you do not have the Virtual tab available on your account, please reach out to accountmgmt@loyalsnap.com for further assistance

  1. Click Connect to Zoom
    1. Notion image

      If you already have Mindbody classes set up with the word Livestream, Virtual or Online in the title, they will display here

  1. You will be taken to a Zoom permissions screen, and once you give permission and return to your Portal, you will see your Zoom account connected
    1. Notion image

  1. Verify that the class was created in your Zoom account, on the day and time that matches your selected class.
  1. Click the toggle on the right to enable the Zoom link creation for your class

Zoom Settings

There are two settings you can enable with your Loyalsnap/Zoom integration

  1. Click Settings
    1. Notion image

      Two options will appear:

      • Automatically use Zoom for all classes: Enabling this setting will automatically create a Zoom link for all Virtual classes for your studio
      • Require user login: Enabling this setting will require your clients to log in with their Mindbody credentials for their Virtual class. If your clients have difficulty remembering their Mindbody login credentials, we recommend to leave this setting disabled
  1. Once you have your setting preferences enabled, click Save
Pro-tip: Click Settings and enable the Automatically use Zoom for All Classes option for your studio- this way you won’t have to worry about toggling on individual classes in the future!
 
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