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Automations Tab

Understanding the Automations Tab in the Reports page in your Portal

The Automations tab in your Reports page will give you a breakdown of your sent Automations over the past 30 days.

 
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Note: Text Automations will not display an Open and Click Rate. Click Rates are calculated when a client clicks a button in your email that opens/links to a webpage
 
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Open Rate: The open rate of your sent Email Automations over the last 30 days

Click Rate: The click rate of your sent Email Automations over the last 30 days

 

The Breakdown of each Automation data includes the following:

  • Type: an Email or Text Automation
  • Template: The Template name for your Automation
  • Description: The description of your Automation
  • Total Sent: The total number of times this Automation has been sent
  • Open Rate: The total open rate for this Automation
  • Click Rate: The total click rate for this Automation. Is measured by clicks in the Email that open a web page.
  • Edit Template: A link to edit the Template for the Automation
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