If you are new to Loyalsnap and coming from a different Newsletter/Email tool, you may have a previous unsubscribe list. To ensure you are able to maintain those client’s preferences, you can upload a list of unsubscribed clients to manually unsubscribe them from receiving Email Blasts from Loyalsnap!
- Navigate to the Email Blast tab in your Portal
- In the top left corner, click the Settings icon (cog wheel/gear)
- Drag or upload a .csv file containing the list of email addresses you’d like to unsubscribe
For this .csv file, only one row is required- the header row should be Email Address
- Click Upload
You will be met with a success screen showing you the amount of emails in your .csv file, the amount of those emails that were found in Loyalsnap, and how many in total were unsubscribed
To save an Excel file as a CSV, please follow these steps:
In your Excel spreadsheet, click File.
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