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SMS Pricing Information

Learn about metered texting costs for your Studio based on your country

Loyalsnap provides texting services through your Studio’s Portal and our mobile texting app for the most convenient option to communicate with your clients!

 

Your studio will be billed monthly through Loyalsnap based on the usage and amount of messages sent.

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Note: If you are located in a country that is not supported by our texting provider, your Account Manager will provide you details on utilizing another texting integration option, Clicksend, and you will be billed directly through them instead.

Pricing based on Country:

Country
Dedicated Phone Line Cost
Cost per Segment (160 characters)
United States/Canada
$1.00 USD/mo
$0.01 USD per 160 characters
Australia
$5.00 USD/mo
$0.05 USD per 160 characters
United Kingdom
$1.00 USD/mo
$0.04 USD per 160 characters

The prices above are billed per segment. One segment is equivalent to 160 characters. For example, if you are located in the US and you send a message that is below 160 characters, then you are charged $0.01 USD for that message. If your message contains 240 characters, you will be charged $0.02 USD for that message. Currently when attempting to send a text through the Client Details page, or our Texting Inbox, you will see a segment counter under the message box to provide you with an idea of your message length. At this time, our Text Templates do not include a segment counter, so as an alternative if you would like to be conscious of the length of your Text Automations, we suggest to put your message in this free segment counter to confirm how many segments are included in your Automation!

 
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Note: Emojis tend to use an estimate of about 70 characters per Emoji, roughly half of one segment

If you have any questions regarding SMS pricing, please reach out to support@loyalsnap.com or fill out the contact form below.

 
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